How is Umbrella different from other warranty providers?
Umbrella is fundamentally different from traditional warranty providers because it gives merchants full control, transparency, and revenue ownership. With Umbrella:
- You set the prices of your extended warranty upsells. Charge as much or as little as you'd like.
- Umbrella AI suggests the most optimal price for your warranty premiums.
- Umbrella supports all types of protection plans - OEM warranties, extended warranties, accident/loss protection plans, shipping protection, and repair contracts.
- You keep 100% of the extended warranty revenue. There's no third-party insurer taking a cut.
- You control the experience. From pricing and coverage terms to customer communication and resolution options, everything is managed by you - not handed off to an outside company.
- You own the customer relationship. Umbrella operates behind the scenes so your brand stays front and center throughout the claims process.
- Our system intelligently assists with claim approvals, repair workflows, and status tracking, saving you time and ensuring consistent outcomes.
- It integrates directly with your store. Unlike legacy solutions, Umbrella is built for modern eCommerce platforms like Shopify, with seamless onboarding and no need for insurance licensing or underwriting.
The result is a more profitable, brand-aligned, and efficient warranty program that enhances customer trust and retention.